Your Purchase is Protected
30-Day Money-Back Guarantee
Contact support within 30 days of purchase. If we can't get RelicusRoad Pro working for you, you get a full refund.
Our Promise to You
Contact us within 30 days of your purchase date. If we still can't make it work for you, we'll refund you in full.
How It Works
- Email support [at] relicusroad.com within 30 days of your purchase date
- Give us a genuine chance to help you set up the product or fix the problem
- If we still can't make it work for you, you receive a full refund
Trials and Your First Monthly Charge
The RelicusRoad Pro trial costs $7 for 7 days. After 7 days it becomes a $67 monthly subscription until you cancel.
- Cancel during the 7 days and the $67 charge never happens. Cancelling at any point stops future renewals.
- Forgot to cancel? If you contact us within 48 hours of your first $67 charge after the trial, and you haven't used the software since that charge, we will refund that charge and cancel your subscription.
- The 30-day guarantee counts from your first payment, which for a trial is the $7 trial payment. Contact support within 30 days of it, and if we still can't make it work for you, you get a full refund of what you've paid.
- Renewal charges (the first $67 and every later one) are not refundable, except under the 48-hour rule above or where the law requires it. Cancelling stops future renewals, and your access continues to the end of the period you've paid for.
- We aim to email you a reminder 1 to 2 days before the first $67 charge. Please don't rely on it alone: email can be delayed or filtered, so note the date when you start.
What's Covered
Purchases made directly through the relicusroad.com checkout (Stripe, PayPal or Whop), where you contacted support within 30 days of your purchase date and our team could not get the product working for you.
Subscriptions: cancelling stops future renewals, and the 30-day guarantee applies from your first purchase. For a Pro trial, see the 48-hour "forgot to cancel" rule above.
What's NOT Covered
- "Changed my mind" requests with no attempt to contact support
- Found a cheaper alternative
- Trading results or market performance
- Refusal to work with support team
- MQL5 Market purchases (these follow MQL5's own refund rules)
Important Notice
To be eligible for a refund, you must first contact our support team by email or ticket at support [at] relicusroad.com within 30 days of your purchase date, so we have a genuine chance to help.
Purchases made on the MQL5 Market are processed by MQL5 and follow the MQL5 Market refund rules. RelicusRoad is operated by Relicus LLC.
Contact Us First
If something is wrong with a charge, email support [at] relicusroad.com before you contact your bank. We answer within 24 hours, and a refund from us is faster than a bank dispute.
How Refunds Are Issued
- We send the refund to your original payment method, through the provider you paid with (Stripe, PayPal or Whop).
- A refunded subscription is cancelled, so no further renewals are charged.
- Once we issue it, how long it takes to show on your statement depends on your bank, card issuer or PayPal.
Ready to Get Started?
Our support team is standing by to help you get started. Purchase with confidence knowing we're here to assist.
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